Privacy Policy
Last Updated: February 15, 2026
Parts2U (“we”, “our”, or “us”) operates the Parts2U mobile application (the “App”). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our App.
By using Parts2U, you agree to the practices described in this Privacy Policy.
1. Information We Collect
Account Information
When you create an account, we collect:
Full name
Email address
If you sign in using Apple Sign In, we receive the name and email address associated with your Apple ID, subject to your Apple privacy settings.
Order and Configuration Information
When you place an order, we collect:
Configured product details such as stone type, dimensions, edge profiles, and related selections
Order total
Payment status
Order history
Shipping and Billing Information
To process and fulfill orders, we collect:
Shipping name and address (street address, city, state, ZIP/postal code, country)
Billing address
Phone number, if required for delivery coordination
Shipping and billing information is used to:
Deliver products
Verify transactions
Comply with tax requirements
Prevent fraud
Payment Information
Payments are processed securely by Stripe. We do not store:
Credit card numbers
CVV codes
Full payment details
We retain limited information necessary for order tracking and support, including:
Stripe customer ID
Payment intent ID
Payment status
All payment processing is handled directly by Stripe in accordance with their security standards.
Usage Data
We may collect limited usage information such as:
App opens
Feature interactions
Basic device information
This data is used to improve app performance and user experience. We do not sell usage data.
2. How We Use Your Information
We use your information to:
Create and manage your account
Process payments
Fulfill and ship orders
Send order confirmations and status updates
Provide customer support
Prevent fraudulent or unauthorized transactions
Improve the functionality and performance of the App
Comply with legal and tax obligations
We do not sell your personal information.
3. Data Storage and Security
Your data is stored using Supabase, a cloud database platform that provides:
Encryption in transit
Encryption at rest
Access to your data is restricted through row-level security policies, meaning you can only access your own account and order information.
While we implement reasonable safeguards to protect your information, no method of transmission or storage is completely secure.
4. Third-Party Services
We use the following third-party service providers:
Supabase for authentication and database hosting
Stripe for payment processing
Apple for Sign In with Apple authentication
Expo and EAS for app build and update delivery
These providers may process information on our behalf. Their use of your information is governed by their respective privacy policies.
5. Data Retention
We retain personal information only as long as necessary to:
Fulfill orders
Provide support
Maintain required business and tax records
Comply with legal obligations
When data is no longer required, it is securely deleted or anonymized.
6. Your Rights
You may request to:
Access the personal data we hold about you
Correct inaccurate information
Delete your account and associated data
To make a request, contact us at support@parts2u.com. We may verify your identity before fulfilling certain requests.
7. Children’s Privacy
Parts2U is not intended for use by children under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. If significant changes are made, we will notify you through the App or by email. Continued use of the App after updates indicates acceptance of the revised policy.
9. Contact Information
If you have questions about this Privacy Policy, contact us at:
Email: support@parts2u.com
Website: https://shopparts2u.com